R.M. King Work Order Management
Zach CardozaTulare, CA
The Work Order Management system I built at Kaweah Tech for R.M. King, a cotton picker head rework shop. Field reps enter work orders into phones and tablets. Orders track equipment intake, through-shop status, and customer delivery. The system has grown into Exchange, Reporting, and Partial Rework modules since the original build, and now runs shop operations across both R.M. King facilities in Fresno and Moultrie.
- Role
- Founder
- Client
- R.M. King
- Dates
- 2022 - present
- Scale
- Runs shop operations across two facilities (Fresno and Moultrie)
- Outcomes
- Replaced a paper-based work order workflow
- Expanded into Exchange, Reporting, and Partial Rework modules over time
- Tech
- TypeScript
- Nuxt
- PostgreSQL
- AWS
The original problem was paper. Field reps wrote work orders on paper packets. Orders moved through the shop in paper folders. Status updates were tracked on a hand-maintained whiteboard. The first version of the platform replaced the packets with a mobile-first order entry app and the whiteboard with a status dashboard.
The interesting work since then has been the follow-on modules. The Exchange Module handles straight-across parts exchanges in lieu of rework, which previously required full manual reconciliation. The Reporting Module added the dashboards the operations team needed to actually run the shop. The Partial Rework Module supports small scoped reworks on individual pieces rather than full heads.
Ongoing relationship with R.M. King. The system now runs operations across both facilities, same workflow, same data model, with location-specific configuration for the differences between Fresno and Moultrie.